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Customer Service

Healthwick is proudly Canadian, with a caring team of incontinence product experts that provide discreet and professional service for shipping adult diapers, pads, underpads and skincare items across the country.

Call Us Toll Free at 1-877-775-6656

We're in the office to take your call Monday - Friday, 9am to 5pm EST, except for Canadian and Ontario holidays. Our voicemail is available 24 hours a day and we return all calls within one business day.

Email Us

Send us an email at and we'll respond as quickly as possible.


Our office and warehouse is located at 1360 Speers Rd, Unit B, Oakville, ON L6L 5V3. We're open from Monday to Friday 9am to 5pm EST. 

Yes, we accept walk-ins and pick-up orders! If you would like to stop by to consult on products, we would ask that you give us a quick call before-hand so we can prepare samples for you, but that's not required.

Click here for a map to our location. 

Online Chat

Use our instant communications window in the bottom right corner of your screen to contact our Customer Advocates. If one is available, you will receive an immediate response. Otherwise, leave us a message in the chat box and we'll be pleased to contact you within one business day.


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