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Contact Us

 Healthwick is proudly Canadian, with a caring team of incontinence product experts that provide discreet and professional service for shipping adult diapers, pads, underpads and skincare items across the country.

Get in Touch

Our team is available Monday to Friday from 9am to 5pm EST (excluding holidays). Email us at and we generally respond within 1 hour. Or you can call us Toll Free and we'd be happy to help.

Healthwick Direct: 905-337-5923

Healthwick Toll Free: 1-877-775-6656

Healthwick Fax: 1-866-253-9839

Walk-In Customer Service

Pre-arranged consultations are available at our office Monday to Friday between 9am and 5pm with an appointment. Unfortunately our office isn't equipped to handle walk-in customers without an appointment.  We're located at 1360 Speers Rd, Unit B Oakville ON L6L 5V3.

In-office Pick Ups

Customers who live local to our office in Oakville are welcome to choose to pick up their order instead of having it shipped.  Please note that your order will be ready for pickup after lunch the next business day, provided all items are in stock.  We recommend calling prior to coming to ensure your package is ready and so we can give you detailed instructions on how to get here. 


We're in the office to help you Monday - Friday, 9am to 5pm EST, except for Canadian and Ontario holidays. Our voicemail is available 24 hours a day and we return all calls within one business day. 

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