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Contact Us

 Healthwick is proudly Canadian, with a caring team of incontinence product experts that provide discreet and professional service for shipping adult diapers, pads, underpads and skincare items across the country.

Get in Touch

Call Centre

Our team is available Monday to Friday from 9am to 5pm EST (excluding holidays). Email us at and we generally respond within 1 hour. Or you can call us Toll Free and we'd be happy to help.

Healthwick Direct: 905-337-5923

Healthwick Toll Free: 1-877-775-6656

Healthwick Fax: 1-866-253-9839


Walk-In Customers Service and In-Office Pick Ups

Effective March 12, 2020: Due to the emerging COVID-19 virus in the Halton area, our office is currently closed to outside visitors. Please call us at 1-877-775-6656 for assistance or to arrange delivery of your order.


We're in the office to help you Monday - Friday, 9am to 5pm EST, except for Canadian and Ontario holidays. Our voicemail is available 24 hours a day and we return all calls within one business day. 

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