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Blue Cross Medavie Direct Billing

ODSP Direct Billing

Yes, Healthwick offers direct billing for Medavie Blue Cross Members!



Proud to support Members with Veterans Affairs Canada (VAC), Canadian Armed Forces (CAF) and Royal Canadian Mounted Police (RCMP).

Through Healthwick’s Direct Billing program, eligible Members have access to Canada’s largest selection of incontinence products, as well as catheter, ostomy, and skincare items. All items are shipped via Canada Post and generally arrive at the Members’s home in one to two business days, with next day delivery in some areas of Ontario. 

Eligible Members are enrolled to automatically receive a monthly supply of the products they’ve selected, with billing being submitted on their behalf to Medavie Blue Cross so there are no out-of-pocket expenses. Enrollment in the program is free. 

2 Easy Steps for Direct Billing with Healthwick

1) Forward Us Your Details

For RCMP and CAF, we require your medical numbers (from your medical card), and your doctor's prescription with diagnosis. 

For VAC, we require your "K" number and your doctor's prescription with diagnosis. 

Forward this information including your full name, phone number and shipping address details to:

By Email:

By Fax: 1-866-253-9839 Attn: Direct Billing Department

By Mail: Healthwick - Direct Billing, 1360 Speers Rd, Unit B, Oakville ON L6L 5V4 

2) We Confirm Your Approval and Order

We will contact you directly to confirm which products you'd like to receive. We carry Canada's largest selection of incontinence products, so we're sure to have any product you're using currently or can suggest new products that may suit you better.

Using your information, we'll confirm your approval with Blue Cross. We need to get prior approval from Blue Cross over the phone before we will direct bill them as only certain devices are covered; sometimes this takes time if they are away from their desk and we need to leave a message. 

One approved, we will automatically ship your first order! Sit back and relax - your incontinence supplies will arrive monthly with no further work, for the duration of your approval period with Medavie Blue Cross or until your eligibility changes.

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